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Careers

We are currently accepting applications for full-time patient care representatives.

Our representatives’ primary function is to communicate by phone with consumers (patients or their guarantors) to ensure the consumers’ awareness and to assist the consumer in resolving the outstanding obligation. Representatives are required to complete an initial mandatory training program, and successfully complete the training assessment at the end of the course. Following the initial training period, our representatives receive daily feedback and targeted continuing education designed to ensure service excellence.

Applicants should possess fluent English speaking and writing skills (additional language skills are a big plus), be physically capable of performing repetitive computer usage tasks for a period of up to two hours at a time without a break, have an intermediate working knowledge of MS Word and Excel, and be capable of working both independently and as a member of an extended team.

Our representatives are compensated with a competitive hourly wage, quality incentives, benefits, and a great work environment.

We are located at 11100 USA Parkway, Suite B-200, Fishers, IN 46037. Our hours of operation are Monday-Thursday, 8 a.m.. to 10 p.m. and Friday, 8 a.m. to 9 p.m.

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Our Values

Integrity

Always hold strong moral principles of honesty, honor, ethics and truthfulness.

Honesty

Provide honest and fair communication to your employer, clients and consumers.

Discipline

Be consistently excellent in everything you do. Do not allow yourself to become negatively impacted by others.

Industriousness

Work hard and you will be rewarded for your effort.

Compliance

Provide quality and compliant service for our clients and consumers by adhering to all Federal and State laws that govern our industry.

Attitude

Always keep a positive mental attitude. Positivity will have a healthy impact on our consumers, you, and your influence on those who surround you.

Family

Our culture is unique; it is at the heart of our Core Values. We hold each other and ourselves accountable and works as a team.

We are a Family.