CALIFORNIA RESIDENTS
THE STATE ROSENTHAL FAIR DEBT COLLECTION PRACTICES ACT AND THE FEDERAL FAIR DEBT COLLECTION PRACTICES ACT REQUIRE THAT, EXCEPT UNDER UNUSUAL CIRCUMSTANCES, COLLECTORS MAY NOT CONTACT YOU BEFORE 8 A.M. OR AFTER 9 P.M. THEY MAY NOT HARASS YOU BY USING THREATS OF VIOLENCE OR ARREST OR BY USING OBSCENE LANGUAGE. COLLECTORS MAY NOT USE FALSE OR MISLEADING STATEMENTS OR CALL YOU AT WORK IF THEY KNOW OR HAVE REASON TO KNOW THAT YOU MAY NOT RECEIVE PERSONAL CALLS AT WORK. FOR THE MOST PART, COLLECTORS MAY NOT TELL ANOTHER PERSON, OTHER THAN YOUR ATTORNEY OR SPOUSE, ABOUT YOUR DEBT. COLLECTORS MAY CONTACT ANOTHER PERSON TO CONFIRM YOUR LOCATION OR ENFORCE A JUDGMENT. FOR MORE INFORMATION ABOUT DEBT COLLECTION ACTIVITIES, YOU MAY CONTACT THE FEDERAL TRADE COMMISSION AT 1-877-FTC-HELP OR WWW.FTC.GOV. NONPROFIT CREDIT COUNSELING SERVICES MAY BE AVAILABLE IN THE AREA.
California License number: Application Pending
COLORADO RESIDENTS
A CONSUMER HAS THE RIGHT TO REQUEST IN WRITING THAT A DEBT COLLECTOR OR COLLECTION AGENCY CEASE FURTHER COMMUNICATION WITH THE CONSUMER. A WRITTEN REQUEST TO CEASE COMMUNICATION WILL NOT PROHIBIT THE DEBT COLLECTOR OR COLLECTION AGENCY FROM TAKING ANY OTHER ACTION AUTHORIZED BY LAW TO COLLECT THE DEBT. FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE HTTPS://COAG.GOV/OFFICE-SECTIONS/CONSUMER-PROTECTION/CONSUMER-CREDIT-UNIT/COLLECTION-AGENCY-REGULATION.
NEW YORK CITY RESIDENTS
NYC DEPARTMENT OF CONSUMER AFFAIRS LICENSE # 2099881-DCA. AGENT CONTACT AT HEARTLAND RESOLUTION GROUP LLC: MICHAEL WEFLEN AT 888-596-0530.
MASSACHUSETTS RESIDENTS
NOTICE OF IMPORTANT RIGHTS. YOU HAVE THE RIGHT TO MAKE A WRITTEN OR ORAL REQUEST THAT TELEPHONE CALLS REGARDING YOUR DEBT MAY NOT BE MADE TO YOU AT YOUR PLACE OF EMPLOYMENT ANY SUCH ORAL REQUEST WOULD BE VALID FOR TEN (10) DAYS UNLESS YOU PROVIDE WRITTEN CONFIRMATION OF THE REQUEST POSTMARKED OR DELIVERED WITHIN SEVEN (7) DAYS OF SUCH REQUEST. YOU MAY TERMINATE THIS REQUEST BY WRITING TO THE DEBT COLLECTOR.
MARYLAND RESIDENTS
This agency is licensed as NMLS ID 2158612. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org.
MINNESOTA RESIDENTS
This collection agency is licensed by the Minnesota Department of Commerce: 11100 USA Parkway Suite B-200 Fishers IN 46032
NEW MEXICO RESIDENTS
FOR MORE INFORMATION ABOUT YOUR MEDICAL BILL INCLUDING DATE OF SERVICE, AND AMOUNT AND NATURE OF CHARGES FROM THE CREDITOR OR HEALTHCARE PROVIDER, PLEASE CONTACT US AT 1-888-596-0530 OR PO BOX 6152 FISHERS IN 46038
WASHINGTON STATE RESIDENTS
YOU HAVE THE RIGHT TO REQUEST THE FOLLOWING INFORMATION AT ANY TIME: THE ORIGINAL ACCOUNT NUMBER OR REDACTED ORIGINAL ACCOUNT NUMBER ASSIGNED TO THE DEBT; THE DATE OF THE LAST PAYMENT TO THE CREDITOR; AND AN ITEMIZED STATEMENT INCLUDING: A) THE NAME AND ADDRESS OF THE MEDICAL CREDITOR; B) THE DATE, DATES, OR DATE RANGE OF SERVICE; C) THE HEALTH CARE SERVICES PROVIDED TO THE PATIENT AS INDICATED BY THE HEALTH CARE PROVIDER IN A STATEMENT PROVIDED TO THE LICENSEE; D) THE AMOUNT OF PRINCIPAL FOR ANY MEDICAL DEBT OR DEBTS INCURRED; E) ANY ADJUSTMENT TO THE BILL, SUCH AS NEGOTIATED INSURANCE RATES OR OTHER DISCOUNTS; F) THE AMOUNT OF ANY PAYMENTS RECEIVED, WHETHER FROM THE PATIENT OR ANY OTHER PARTY; G) ANY INTEREST OR FEES; H) WHETHER THE PATIENT WAS FOUND ELIGIBLE FOR CHARITY CARE OR OTHER REDUCTIONS AND, IF SO, THE AMOUNT DUE AFTER ALL CHARITY CARE AND OTHER REDUCTIONS HAVE BEEN APPLIED TO THE ITEMIZED STATEMENT.